Privacy Policy

STOCKHELP ("we", "our", "us") is committed to protecting the privacy of users of our STOCKHELP POS application and our website stockhelp.app. This privacy policy describes the types of information we collect, how we use it, and the measures we take to protect it. By using our services, you agree to the practices described in this policy.

We only collect data strictly necessary for the proper functioning of the application and the delivery of our services:

• Email address for account creation and notifications
• User's first and last name for identification purposes
• Business data: products, inventory, sales, invoices, and customers recorded in the system
• Software license and activation information
• Technical data: application version, operating system, and error logs for diagnostics

The collected data is used exclusively for the following purposes:

• Ensure the operation and performance of the STOCKHELP POS application
• Manage user accounts and usage licenses
• Provide technical support and resolve reported issues
• Improve the quality and features of our services

Business data (products, inventory, sales) is stored locally on your computer in an encrypted SQLite database. It is not transmitted to our servers unless you use the multi-store synchronization feature. License and account data is stored securely on our servers hosted in data centers that comply with international security standards.

We never sell, rent, or share your personal data with third parties for commercial or advertising purposes. Your data may be shared only in the following cases: with your explicit consent, to comply with a legal obligation, or to protect our legal rights. We do not integrate any third-party advertising or tracking systems in our application.

We implement rigorous technical and organizational security measures to protect your data: encryption of data in transit and at rest, strict role-based access control, automatic backups, comprehensive operation logging, and regular security audits. Our infrastructure is continuously monitored to detect and prevent any intrusion.

In accordance with applicable data protection laws, you have the following rights:

• Right of access: obtain a copy of the personal data we hold about you
• Right of rectification: correct any inaccurate or incomplete data
• Right of erasure: request the deletion of your personal data
• Right of portability: receive your data in a structured, readable format
• Right to object: object to the processing of your data in certain cases

The STOCKHELP POS application is intended for professional and commercial use. It is not designed to be used by persons under 16 years of age. We do not knowingly collect personal data from minors. If we discover that we have collected data from a minor, we will delete it immediately.

We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised update date. We encourage you to review this page regularly to stay informed about how we protect your data.

For any questions regarding this privacy policy, to exercise your rights over your personal data, or for any concerns related to the protection of your information, you can contact us at the following address: